Customer Experience

Creating an Unfair Advantage for Sales and Marketing

Sales wants better leads! Give it to them with an assessment to learn more about prospects and create sales and marketing harmony.

Why is A/B testing important?

Why is A/B testing so important? There's a bevy of revenue-related reasons why ... get answers and a handy infographic!

Salesforce Marketing Cloud & Automated Customer Experiences

Marketers are beginning to leverage tech to enhance the customer experience to help meet business objectives and SFMC is leading the way.

CMO Insights: Sterling Snow, SVP of Revenue, Divvy

In this episode of CMO Insights, Jeff sits down with Sterling Snow, SVP of Revenue, Divvy. They talk about creating customer experiences

CMO Insights: Gaidar Magdanurov, CMO of Acronis

In this episode of CMO Insights, Jeff sits down with Gaidar Magdanurov, CMO of Acronis. They discuss the complexities of being a marketer

CMO Insights: Michelle Huff, CMO, UserTesting

In this episode, Jeff speaks with Michelle Huff, CMO, UserTesting. Michelle talks about the empathy gap, the importance of focusing on the customer journey

CMO Insights: Thomas Been, CMO, TIBCO

In this episode of CMO Insights, Jeff sits down with Thomas Been, CMO, TIBCO. They discuss providing a leading platform for digital businesses

CMO Insights: Mark Floisand, CMO at Coveo

Today's guest on CMO Insights is Mark Floisand, CMO at Coveo. He discusses the importance of being personal, authentic and transparent in marketing

CMO Insights: Tiffany Sieve, Marketing Demand Generation VP at Paycor

In this episode of CMO Insights, Tiffany Sieve, Marketing Demand Generation VP, Paycor, expounds on their journey and transformation to becoming Revenue

CMO Insights: Julie Roehm, Chief Experience Officer and CMO, ABRA Auto Body and Glass

This week’s guest on CMO Insights is Julie Roehm, Chief Experience Officer and CMO at ABRA Auto Body and Glass.

CMO Insights: Steven Cook, Contributing Editor, CMO.com by Adobe

This week’s guest on CMO Insights is Steven Cook, Contributing Editor, CMO.com by Adobe. In this video, Steven talks about: His inspiration behind his book