Mastering Revenue Marketing: The Customer-Centric Approach with RM6 Revenue Marketing, Customer Engagement, Customer Experience In the evolving landscape of B2B and B2C marketing, revenue marketing has become the gold standard... Read More
Can chatbots actually HELP users? Customer Engagement, Customer Experience, Inbound Marketing Few topics of discussion on LinkedIn tend to have 100% agreement ... but chatbot experiences on... Read More
Customer Experience: Nail The Small Details And Win Content Marketing, Customer Engagement, Customer Experience, Inbound Marketing Pick your best product / service. Now, put yourself in your customer's shoes: How easy it is to get... Read More
Email Marketing: Strategy, Tactics, And How To Win With This Still-Crucial Channel Marketing Strategy, Customer Engagement, Customer Experience, Other Technology Integrations I get it: email just seems ... well, kind of boring when you compare it with other channels on the... Read More
Customer Journey Mapping: Build (Or Update) Yours The Right Way Customer Engagement, Customer Experience With marketing, there are few more important things to know in the pursuit of becoming a truly... Read More
COVID-19's Digital Transformation Impact: Accelerant, Or Inhibitor? Marketing Strategy, Customer Engagement, Customer Experience, Digital Transformation Who besides me yelled “Jumanji” when the clock struck midnight, signaling the end of 2020? It was... Read More
100+ Customer Experience Stats That Prove CX is Good Business Customer Engagement, Customer Experience Something happened to marketers trying to become customer-centric ... they forgot to include the... Read More
How To Be More Customer Centric: A Marketing Leader's POV Marketing Strategy, Revenue Marketing, Customer Engagement, Customer Experience, Marketing Operations Being more customer-centric is a concept that, on the surface, can seem silly. What company doesn’t Read More
The Customer Retention Program You Can’t Afford To Ignore Lead Management, Sales & Marketing Alignment, Customer Engagement, Customer Experience “The reputation of a thousand years may be determined by the conduct of one hour” -Japanese... Read More
Salesforce Marketing Cloud & Automated Customer Experiences Customer Engagement, Customer Experience, Salesforce Marketing Cloud-SFMC, Martech Customer Experience evolved from buzzword to mainstream strategy in a short amount of time. In... Read More
